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What are TBMA's using to track requests and questions from other users?

Question asked by benjamin3.johnson on Feb 7, 2019
Latest reply on Feb 11, 2019 by jfranklin

We are in the beginnings of using Apptio and there are a lot of questions and requests. I want to be able to provide folks a status sheet that tracks their request and other detail regarding the request. 


I was recommended smartsheets but that seemed to require some purchasing costs. I'm curious to how others handle the intake process of deliverables and requests.