When trying to upload file " Acme OpEx Budget " getting error "could not read table from disk"
This is the URL:
I was able to fix it. I just checked out the offending data set OpEx Budget, deleted it, then checked in my deletion. Then I created a new one and uploaded a clean copy of the file.
You should be ok to move forward now.
LOL well that explains it! I looked at Ivor's project and was about to post with a screen shot, did you fix it Ivor? because I don't see that issue now. :-) I need to start reading the replies! I knew Cliff was offline so I just jumped in. :-D thanks Deb!
Thank you so much for your speedy response and fixing that problem.
Now I have a similar problem with uploading the “Actuals” file.
It did populate but it is showing 35 errors on the “import” pipeline tab and a notification error showed up “server 401”
This is the URL: https://apptiou1.apptio.com/#dataTable:dev%252Fadmin%2540student02.com:-@Cstudent02.com%253ACost-@Cstudent02.com%253ACostTransparencyivor/Data/.DateGoesHere/AcmeOpExandCapExActuals
Third Party Soft. Admin.
B & H Photo Video
440, Ninth Avenue, 10th. floor
New York, 10001
Tel: (212) 239-7500 ext.2534
Hi Ivor, Can you tell us exactly what you are doing to upload the data sets? (don't copy it from the guide) tell me exactly what you're doing. Or, better yet, would you be able to attend a Lab Assist and show one of the instructors how you are doing it? I was able to easily upload the data so it feels like maybe something in the steps is causing confusion or something. One other possibility, I haven't seen this happen since maybe R10 but are you perhaps opening the excel file in another language version of excel before putting it in Apptio? I don't know of any issues with that in the current version but I'm trying to figure out if there is something that is causing the files you are uploading to be different from what I uploaded.
Lab Assist Schedule
I am not able to continue the training till this is fixed.
I am just trying to upload the Actuals file .
The previous 2 , Budget & Accounts are ok but the Actuals is throwing back an error of Could not load table from disk .
I'm sorry you're having troubles. I'll go ahead and see if I can fix it again but this is a very unusual problem we've not seen before and that's why I'm asking for the actual steps you are taking to load the data. I suspect even if I fix it, you may have the same issue when you go to load the labor data in the next section. Also, what browser and version are you using.
I'm going to delete that table and have you try to upload it again. Is there any chance you can jump on a webex call with me and show me how you are loading data?
Could you make the bridge and I’ll join.
Marked as helpful
Yes, I will do. Give me a minute. I'll use your email in the thread to invite you.
Glad we were able to sort it out in Lab Assist. I'm going to go ahead and mark this as answered. If you run into any new issues please post a new question and don't forget to include your link again. It makes it so much easier for us to find and answer quickly.
Retrieving data ...