AnsweredAssumed Answered

Configuring CT Apps and Services - Cost allocation from Applications to Business Services issue

Question asked by on Jun 12, 2018
Latest reply on Jun 12, 2018 by

Hi again! It seems my model won't seem to play ball on this backpack sadly!


After following the steps it seems I can't allocate my applications to business services costing. In the guide it suggests to allocate based on matching IT Resource Sub Tower to the Service Name - on quick inspection these fields do not seem to equate so there may be the issue..

Hopefully there's a simple solution!


Many thanks,