How much time in terms of FTE is required for TBMA Technical, can this role be also TBMA Admin at the same time?
HI Joyce, this question is better answered by someone that is working directly with you during the implementation and afterwards. I would suggest to reach out the Apptio CSM or Engagement Manager that is assigned to your company. They know how you use Apptio and what are the various tasks, based on the size of your project and scope.
In regards to your second question, we have seen it in many cases, where the TBMA is also the admin.
Thank you Paolo Coppa for always giving helpful feedbacks
You bet Joyce, I am glad I can help.
It's all about the context of your implementation. The more FTEs you have as TBMA the more you will be able to do. The combination with admin role is doable. You need to think about coverage, segregation of duties, bandwidth, etc.
Thank you for your feedback
When we purchased Apptio's Cost Transparency, I told leadership I had to have at least 1 FTE to serve as the TBMA/Administrator. I am the director of our TBM office, and since implementation, it is a small percentage of my role. We have one person in IT who also helps with security/user set up and a few smaller tasks as needed. I think a lot depends on size of your organization and how quickly you want to scale your TBM office.
Thanks for that feedback Aaron Haugh.
I think I'd also refer back to Juan José Jarillo's post above. While I think it is possible to do TBM and Apptio with fewer resources, you'll get more value if you have people focusing on insights, opportunities and improvements, rather than just doing the administrative tasks. Now if you've already got really good adoption and have trained your users and stakeholders to really use and act upon the reports, then perhaps your TBMA can focus on the administrative work. And maybe then there are periods where it is less resource intensive.
Here are a few links to discussions about insights with Apptio. Some have been out there a while, but the info is still valid and interesting in my opinion. Hope you find it useful
Insights of a TBMA - here is a blog from one of our ETBMAs who wrote about insights they gained working with Apptio
Webinar Insight Hunting Part One - Recording Available - this is part one of a two part series on Insight hunting
and Here is part 2. Insight Hunting Part Two recording available
I’d like to weigh-in on this and say that it depends on how much maintenance activities and data are needed for your implementation.
In the build phase, you will likely need at least 1 x FTE solely dedicated to doing the Admin & Analyst functions. Once you’re up with no further development needed and with most of your source data automatically being pulled by DataLink, things may become less intense for your TBMA/Admin.
To be on the safe side, I’d say there must be at least 1 x FTE and another Business Analyst who can be reassigned (0.5 x FTE) to help out when developing new projects. In sum, at least 1.5 dedicated FTEs should be good for maintaining and constantly improving your implementation. Scale the team as your project scope grows.
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