The 2020 Higher Education workgroup will be focusing on creating a higher education-specific Business Service Taxonomy Extension to the TBM Taxonomy.
The TBM taxonomy extension for higher education used the EDUCAUSE IT Service Catalog as a baseline in order to ensure common definitions within the higher ED community to help with comparison and benchmarking of financial data and metrics. An EDUCAUSE working group was formed in 2019 to align and map the two perspectives and create the basis for a TBM taxonomy extension for higher education, with an intent to see this ratified by the TBM Council in 2020.
Having a standard taxonomy aligns and facilitates institutional outcomes, as more colleges and universities shift IT prioritization and funding of services related to business strategy and outcome. It is a common vehicle used to communicate and provide clarity to constituents about the IT services available to them, help improve customer relations, share information and set expectations. This will improve service portfolio planning so IT investments and activities better align with institutional needs.
Chair: Bill Kasenchar, University of Pennsylvania - email@example.com
Co-Chair: Gerard (Jerry) Krawczyk, Penn State University - firstname.lastname@example.org
Roxana Callejo Garcia – Fordham University email@example.com
Alan Stevens – University of Central Florida firstname.lastname@example.org
Lolita Hines – Case Western Reserve University email@example.com
Tammy Hollingsworth – George Washington University firstname.lastname@example.org
Adelle Gardner – University of Texas, Arlington email@example.com
John Quirinale – Rutgers University firstname.lastname@example.org
Tony Shih – University of Auckland email@example.com
Richard Elliott – University of Auckland firstname.lastname@example.org