The 2020 Higher Education workgroup will be focusing on creating a higher education-specific Business Service Taxonomy Extension to the TBM Taxonomy.
The TBM taxonomy extension for higher education used the EDUCAUSE IT Service Catalog as a baseline in order to ensure common definitions within the higher ED community to help with comparison and benchmarking of financial data and metrics. An EDUCAUSE working group was formed in 2019 to align and map the two perspectives and create the basis for a TBM taxonomy extension for higher education, with an intent to see this ratified by the TBM Council in 2020.
Having a standard taxonomy aligns and facilitates institutional outcomes, as more colleges and universities shift IT prioritization and funding of services related to business strategy and outcome. It is a common vehicle used to communicate and provide clarity to constituents about the IT services available to them, help improve customer relations, share information and set expectations. This will improve service portfolio planning so IT investments and activities better align with institutional needs.
Chair: Bill Kasenchar, University of Pennsylvania - firstname.lastname@example.org
Co-Chair: Gerard (Jerry) Krawczyk, Penn State University - email@example.com
Roxana Callejo Garcia – Fordham University firstname.lastname@example.org
Alan Stevens – University of Central Florida email@example.com
Lolita Hines – Case Western Reserve University firstname.lastname@example.org
Tammy Hollingsworth – George Washington University email@example.com
Adelle Gardner – University of Texas, Arlington firstname.lastname@example.org
John Quirinale – Rutgers University email@example.com
Tony Shih – University of Auckland firstname.lastname@example.org
Richard Elliott – University of Auckland email@example.com