Before you post a question:

Document created by Employee on Apr 11, 2018
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Help us to help you


   When you post your question use these guidelines:

  • Be sure you are logged into TBM Connect so you can post your question
  • First type a key word or two into the Submit your question box to see if your question has already been answered
  • Please include a link to your project (we don’t need the password)
  • Include the guide you are working in and the step or page number
  • Explain the issue you are having
  • Paste a screenshot of your issue


The Ask an Instructor group is meant to be a supplement to the Lab Assist sessions that students can already join from the Cost Transparency Backpack. The instructors will be notified when you post a question and will make every attempt to answer your question there. However, please be advised that for more complex issues and explanations you may still be asked to join a Lab Assist session.