Apptio CSM Spotlight: Banu Hariganesan

Document created by Employee on Apr 27, 2020Last modified by Employee on Apr 27, 2020
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Meet CSM, Banu Hariganesan

Hear from Banulakshmi Hariganesan as she dives into the Self-Service Reporting capability & how non-TBMA's can now author their own reports!


What do you love most about being a Customer Success Manager at Apptio?

I love being the "go-to" person for my customers and their voice within Apptio . I look forward to each day, ensuring the customers have a positive experience with Apptio and that they achieve their TBM goals. I also love learning about their lives outside of Apptio too! 


What is your hometown?

Alappuzha, India from a state that is fondly referred to as ‘God’s own country’. It is a small town by the back waters and we have millions of visitors from all over the world to watch the Boat race .

Name 3 fun facts about yourself!

1) I can run faster than Usain Bolt when I see a mouse

2) I love being with elderly people and listening to their stories and wisdom

3) I love cooking and most of the time cook for 50 people on the weekends

Next item on your bucket list?

Skydiving once I get over the fear of heights