|Meet CSM, Kelsey Swanger|
Hear from Kelsey as she shares what a Customer Success Plan is & why they're an important element of your success!
What do you love most about being a Customer Success Manager at Apptio?
A huge reason that I love this role is because I get to engage with so many different customers and personalities. I also love getting my customers excited about using Apptio and enabling them to use the new features that have come out. Lastly, I love getting to learn about all the ways that Apptio is being used today so that I can better help my customers drive adoption and create success stories that we can share globally!