We are pleased to announce the third installment in our series of management summaries for the TBM eBook (Technology Business Management: How Innovative Technology Leaders Apply Business Acumen to Drive Value). Written for business technology executives and managers responsible for building or running a technology business office (or TBM program office), chapter two of the eBook describes how to build the right foundation—from defining your value proposition to understanding the roles and responsibilities that are necessary for managing your portfolios.
Due to the richness of chapter two, we created two separate management summaries. By reading the first management summary, readers will discover how to define a unique value proposition, deliver services aligned to that value proposition, and manage investments as a portfolio. In the second management summary, readers will learn about the foundational roles and responsibilities required to optimize value creation and delivery under TBM. These roles include:
- Supply-side roles such as service owners and service portfolio managers, who focus on optimizing the cost and quality of our services as a means of running the business more cost-effectively.
- Demand-side roles such as business relationship managers and business process owners, who focus on increasing the value of services to help grow and change the business through increased innovation and agility.
- IT finance professionals, who provide the financial expertise and analysis needed for informed decision making across both supply-side and demand-side roles.
Feel free to share the entire eBook and any of our management summaries with others in your organization. They could be useful for the office of the CIO as well as your strategists, service managers, portfolio managers, IT and corporate finance officers, and others who have a stake in the effectiveness of your business management processes.