2016 was a banner year for Technology Business Management (TBM) standards and best practices. We published the first ever book fully defining and explaining TBM. We concluded the Federal IT COST Commission in the United States and issued our final report, detailing a federal version of the TBM Taxonomy along with 21 recommendations for applying it in federal agencies. And we formed the Board Committee on Standards, otherwise known as the Standards Committee, which then reviewed, edited, approved and launched version 2.0 of the TBM Taxonomy (more about this in a moment).
The Standards Committee is comprised of two co-chairs, fifteen voting members from industry, three non-voting members and support from Apptio as the technical advisor and the TBM Council:
- Voting Members:
- Gboyega Adebayo (Gboyega Adebayo), Business Analyst/Lead TBM, Fannie Mae
- Anthony Agent (Tony Agent), Director TBM, Marriott
- Tanya Arthur (Tanya Arthur), Associate CIO & VP ITS Business Operations, Catholic Health Services
- Arthur Borges (Arthur Borges), TBM Office Manager, ExxonMobil
- David Draper (David Draper), SVP - IT Reporting and Planning, BB&T
- Mary Griffin (Mary Griffin), Business Financial Officer, MasterCard
- Lee Jaffe (Lee Jaffe), Sr. Director Finance/Controller, ADP
- Kris Krishan, VP, Enterprise Applications, Genesys
- Eric Merkle (Eric merkle), Principal - Service Management, MetLife
- Jason Pacynski (Jason Pacynski), VP, Global IT Finance, Edelman
- Robert Roffey, Director, Advanced Services, Cisco
- Harkeeret Singh, Senior Director, Technology Strategy, Thomson Reuters
- Brian Wolk (Brian Wolk), Sr. Manager, TBM Office, Cox Automotive
- Phillip Zeringue (Phillip Zeringue), Director, IT Applications, APS
- Non-Voting Members:
- Council Officers and Advisors:
The group met several times in person and many more times virtually to bring v2.0 of the taxonomy to fruition. In doing so, they submitted over 230 comments and changes to v1.0 and made 60+ decisions by vote. The result was a taxonomy that includes changes to previously approved Cost Pools/Sub-Pools and IT Towers/Sub-Towers. However, the bulk of the work focused on Services. In the end, the taxonomy includes six Service types (End User, Business Application, Delivery, Platform, Infrastructure and Emerging) along with 22 Service categories and dozens of Services names in the standard taxonomy. Of course the standard taxonomy is designed to be flexible and extensible in order to meet most (all?) corporate IT environments. You can find the full specification of v2.0 here (members only).
This work and the committee itself provides a solid foundation on which to build. And build we shall. Based on feedback from the committee members at our meeting in San Diego (at TBM Conference 2016), and input from our board members and other stakeholders, we anticipate focusing further on the TBM Taxonomy, incorporating standards for industry verticals and/or smaller enterprises. The group would also like to spend time on metrics for managing and communicating business value.
We'd love to hear what you would like to see? What standards would help you in leveraging TBM? How would you like to be involved and contribute?
In the meantime, have a wonderful end to your 2016. May your business and your team end the year strong, with momentum to carry you into 2017. We will do the same with the TBM Council.