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2018

Hello Apptio Practitioners,

 

One question I'm often asked in Lab Assists and on Ask an Instructor  is "why don't my numbers in Servers and Hypervisors match the guide or the answer key?  What did I do wrong?  

 

Well the short answer is you may not have done anything wrong.  It's typcially related to slightly different allocation strategies since we're not giving you all the answers and are expecting you to figure some things our for yourself as you get farther along in your training.  But the question comes up enough that I want to explain why it happens using an example from the CT Apps and Services project. 

 

Let's say you configure your allocations from Physical Servers to Hypervisors and Servers as follows:

 

 

Some of you may get a result that looks like this:

 

 

 

While some of you may get different numbers.

 

 

 

So why does this happen, especially since in both cases the allocations from Physical Servers to Servers and to Hypervisors are identical?  Well it turns out, that the reason is back a couple steps in our project with the allocation from Data Centers to Physical Servers. You may think "but I've got the right number in physical servers"  and you're right, but sometimes its about the distribution of those dollars. 

 

To explain this, let's take a look at the allocation from Data Centers to Physical Servers that we did earlier in the project.  Let's say you allocate from Data Centers to Physical Servers using Location as your data relationship column... but you don't select any weighting value.  Apptio spreads the dollars from the Data Center line items to the respective Physical Server Line items evenly.  In the screenshot, I've filtered by Raleigh so you can see that every server in Raleigh gets the same $ amount.

 

Now let's change the allocation slightly.  I'll add a weighting factor to my allocation based on the CPU Cores and once again filter for Raleigh.  Notice how when it's weighted by CPU cores, the higher the number in the CPU Core column the more dollars are allocated.  Lower CPU Core numbers result in lower allocations.

 

The point is, regardless of which allocation strategy I use, I get the same number going from Data Centers to  Physical Servers:  

 

The difference is in the spread, and that comes out later when we allocate from Physical Servers to Servers and Hypervisors.  Because the $ allocated to each Physical Server line item are different in the different allocation strategies, the amount to send from specific line items in Physical Servers to Hypervisors or Servers are different, which changes the amounts in those subsequent allocations.

 

We can compare a specific line item.  Below is the project where I have a CPU Core Weighting in my DC to Phys Serv allocation.   I've filtered for HV1000272.  Notice that in my Cost column for that line item in the Source data,  I have $7352 to allocate.l

 

 

Now, if you look at the same line item in the project where I've not used the CPU Core Weighting and just let the dollars be spread evenly we get different results. Notice that we only have $2408 available to allocate from the HV100272 line item in Physical Server Master data to the relevant Hypervisor line item.  Of course this is going to change our results.   

 

 

The point is, different companies use different allocation strategies based on what is important to them. Spreading the dollars evenly, without a weighting is a perfectly valid allocation strategy although not quite as accurate and defensible as one that is based on an attribute of the data or on consumption. Note: If you're trying to fix your project to match the guide, you can do so by adding the CPU Cores weighting to the Data Center to Physical Server allocation.  

 

I hope this lesson on how the weighting factors can change your results has been helpful.  Let me know what you think!

 

Happy TBMing!

            

 

As a part of the RTBMA Learning Plan, the Introduction to Apptio course will showcase Apptio’s suite of SaaS applications for automating TBM and how Apptio empowers common roles in IT. In addition, the course covers how you can maximize your success by adopting TBM processes, and how you can connect with other practitioners.

 

With Apptio’s TBM applications built around ATUM, you can connect your data to pre-defined and useful reports that facilitate better and faster decision-making capabilities for your IT, Finance and Business Units.

 

Taking this self-paced class will prepare you for the courses that follow in the RTBMA Apptio University Learning Plans.

 

Share with your stakeholders

 

Length: 3 short videos (17 minutes)

 

Format: Self-Paced

 

Recognition Title: This course fulfills a requirement for the Recognized TBMA Certification

As always, Education Services is happy to provide you with best practices and communications to help you through your TBM journey. This Apptio User Rollout Training Plan developed by Jacinta Fraser at CBA highlights key milestones and opportunities to gain insight through training sessions, email communications, user guides, and more. The PowerPoint graphic is downloadable and completely customizable to suit your organization’s timeline. 

 

Be sure download this valuable resource!

Do you have a go to set of steps that guarantee TBM delight? Maybe a secret ingredient or a favorite report? It’s time to bring your home cooking to the big kitchen. Submit your recipe today!

 

Check out How to submit a recipe in the Insights Cookbook to ensure your entry is received.  I know, I know, you're wondering "are there any prizes for submitting a recipe?" - what fun would a cook off be without prizes?

 

If you are one of the first 20 approved entries your recipe will be showcased in the Insights Cookbook AND you will receive a pair of Apptio socks!! Who doesn't like prizes and Apptio swag?! I've had many requests for these socks so get your pair before they are gone! (Please note, 1 pair of socks per person. We would love for you to submit more than one recipe but you will only receive a pair of socks for your first approved recipe.)

 

The Apptio socks are the prize for customers. Apptio employees and Partners please check the internal Info Hub for the internal prize..coming soon.

 

 

 

 

 

Apptio University is pleased to announce the release of the IT Benchmarking Learning Plan. These courses will allow you to dive deeper into configuring and using IT Benchmarking to compare, investigate, and track actuals against benchmarks. In these self-paced courses you will explore:

 

How to Configure Interactive Benchmarking:

  • Auto Upload Actuals from Cost Transparency
  • Manually Input or Override Actuals
  • Overview of non-US Currencies
  • Using non-US Currencies

 

How to Configure Benchmarking in Cost Transparency:

  • Download Benchmarks from Interactive Benchmarking
  • Upload Benchmarking
  • Map Cost Pools
  • Map Towers
  • Map Sub-towers
  • Map Units of Measure

 

How to Use IT Benchmarking:

  • To Compare Industry Benchmarks
  • To Compare IT OpEx Benchmarks
  • To Compare Infrastructure Benchmarks
  • To Investigate Infrastructure Benchmarks
  • To Track Progress Against Infrastructure Benchmarks

 

Length: 65 minutes

 

Format: Self-paced 

 

Prerequisites: None

Recognition Title: Upon completion of the IT Benchmarking courses and assessment, you will be awarded the IT Benchmarking badge. 

 

Special thanks to Julianne Maila, Venky Krishnan, and Michael Epstein who served as subject matter experts and guest instructors for this series.  

 

Want to empower your Business Unit leaders to track consumption and see their impact on bottom-line costs?

 

Configuring and Using CT Business Unit Reports is an introduction to the reports included in the component and a couple of the nuances of configuration.

 

The Cost Transparency Business Units component gives Business Unit leaders the insights they need to make proactive assessments. You’ll see reports that reveal detailed spend information for each Business Unit, including the ability to drill down to view the unit’s application and project spend. You can also see Business Unit spend by category, and what the BU is spending on each application and service it consumes.

 

Get to know the CT Business Units component – another way to maximize the value you get from Apptio.

 

Length: 5 minutes

 

Format: Self-Paced

 

Audience:

  • Reporting analysts with permission to create reports
  • TBMAs

 

 Related pages:

Install and configure the CT - Business Units component 

Business Units Module configuration 

Hi Folks,

I've recently had a couple questions from folks about the best way to submit a feature request that you'd like to see in the product.  So I thought rather than answer it several times, I'd write a blog post. Before I start I want to set expectations that I can't promise if or when your request will get added, but the first step is to get it into the request list so that engineering can look at it to see if it's feasible and beneficial to many people. 

 

The first step should be to go to the Product Central page for the product for which you have the idea.  For some of the products, such as ITPF, there is an area where you can submit feature requests and review current requests under consideration.  Scroll down the project page to find it. 

 

However not all products, CT for example, have a feature request area on Community.  To submit a feature request for CT, you would log in to Support.apptio.com and click the "Have an Idea" option.

 

Next click the "Have and Idea for Other Apptio Products - Submit an Idea" option.  

 

Just fill in the blanks and you're done.  Be as specific as possible in your description.  Specify the product in the drop down and your description should include the scenario where you'd want the new feature to be available or happen and it should also include a "How will I know when it's working/done".   

 

I hope this helps!

 

Cheers,
deb