Debbie Hagen

How to submit an Apptio RFE (request for enhancement) 

Blog Post created by Debbie Hagen Employee on Feb 22, 2018

Hi Folks,

I've recently had a couple questions from folks about the best way to submit a feature request that you'd like to see in the product.  So I thought rather than answer it several times, I'd write a blog post. Before I start I want to set expectations that I can't promise if or when your request will get added, but the first step is to get it into the request list so that engineering can look at it to see if it's feasible and beneficial to many people. 

 

The first step should be to go to the Product Central page for the product for which you have the idea.  For some of the products, such as ITPF, there is an area where you can submit feature requests and review current requests under consideration.  Scroll down the project page to find it. 

 

However not all products, CT for example, have a feature request area on Community.  To submit a feature request for CT, you would log in to Support.apptio.com and click the "Have an Idea" option.

 

Next click the "Have and Idea for Other Apptio Products - Submit an Idea" option.  

 

Just fill in the blanks and you're done.  Be as specific as possible in your description.  Specify the product in the drop down and your description should include the scenario where you'd want the new feature to be available or happen and it should also include a "How will I know when it's working/done".   

 

I hope this helps!

 

Cheers,
deb

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