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It happens to everyone.  You sign up to take a class and then your regular job gets in the way and you find you won't be able to make that scheduled class.  The great news is that with an AAEP (All Access Education Pass), you can just sign up to take the course at a later date. There is no penalty for missing a class and you can take it when it better fits into your schedule.


Sometimes you don't know until the last minute that you won't be able to attend and that's fine.  But sometimes you find out in advance.  For those of you who know in advance that you'll need to reschedule, I'd like to ask a favor.  If you could just login to the LMS and withdraw from the class it will free up your space for someone who may be on the waitlist.


After Logging into the LMS, you just go to Learning>View Transcript and click the drop-down next to the course name.  Then select the Withdraw option.




You'll select a reason for your withdrawal and you can add comments if you choose. It only takes a few moments and your fellow TBMAs and Apptio AAEP holders who get the opportunity to attend their preferred class will thank you.


Cheers and thanks for your consideration.

Thank you for learning with Apptio Education Services.


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This first troubleshooting course, offered via virtual instruction, emphasizes the methodologies required to scan, identify, diagnose and resolve several common miscalculations that Apptio users encounter during modeling and reporting activities. Students will acquire the necessary concepts and skills to identify and troubleshoot (1) lost dollars in their model, (2) {Various} on a report, (3) allocation filters and (4) equally weighted paths. Instructor lecture and hands-on student projects allow participants ample exploration opportunities that support troubleshooting decision making as well as reinforce understanding of the importance of keys and granularity in the Apptio model.


At the conclusion of this session, participants will be able to:

  • Identify, diagnose and resolve lost dollars
  • Identify, diagnose and resolve {various}
  • Remove filters from your allocations
  • Identify, diagnose and resolve equally weighted paths
  • Compose a function statement for the server triangle that resolves an equally weighted path.


Length: 6 hours (3 hours a day for 2 days)


Format: Virtual Instructor-Led


Audience: TBMAs


Prerequisites: Completion of Navigator badge (Recommended)


Recognition Title: This course fulfills a requirement for the Troubleshooting component of the Elite TBMA Certification.


AAEP holders can register for this class today!

Have you ever accidentally created an unnecessary column in a table in your report?  You ended up with a column called "MyCustomColumn" that has nothing in it?  You tried clicking the column and hitting delete?  You tried right-clicking, to no avail?   How can you get rid of those pesky columns?  This is a question I'm often asked in my reporting classes. 

When you add a custom column to your table, whether you name it or not, it gets added to the values area of the Ad Hoc Query Configuration dialog.  That means, in order to remove it from your table all you have to do is find it in the Configuration dialog, right click and choose Remove.