JSharp@apptio.com

New Course: CT Apps and Services - Services Reports Overview

Blog Post created by JSharp@apptio.com Employee on Sep 2, 2015

I’m happy to announce the release of the CT Apps and Services: Services Reports Overview  series to our Apptio U catalog. This 20 minute self-paced courses guides you through the reports available to Apptio users who have implemented and configured the Apps and Services module.

 

When it comes to running your IT operation like a business to deliver IT as a Service (ITaaS) and competing with outside providers, Service Portfolio Management (SPM) is where the rubber meets the road. SPM is how you make sure you are selling the right product mix to meet your customers’ demands (and needs) at the right price to keep you in business–to keep IT relevant.

 

The Services reports we review will help you Know which services cost the most and see their costs break down so you can better manage your portfolio over time. If you are trying to go to a services view or already have a services view you can look at the underlying applications and the detailed systems that roll into those services so you can have a higher level conversation with the CIO or Business Unit Manager.

 

Length: 25 minutes

 

Format: Web-based training

 

Audience: TBMAs

 

Prerequisites: None

 

Recognition Title: This course fulfills a requirement for the Navigator series of the Recognized TBMA title.

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